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Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. 


The types of personal information we collect and share depend on the products or service you have with us. This information can include:
-Social Security number and account balance 
-Credit history and employment information 
-income and transaction history 


All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons members Arcade Credit Union chooses to share; and whether you can limit this sharing. 

Reasons we can share your personal information 

Does Arcade Credit Union share? 

Can you limit this sharing? 

For our everyday business purposes - 

Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus 



For our marketing purposes - 

To offer our products and services to you



For joint marketing with other financial companies  



For our affiliates’ everyday business purposes - 

Information about your transactions and experiences


We don't share

For our affiliates’ everyday business purposes - 

Information about your creditworthiness 


We don't share

For our affiliates to market to you


We don't share

For nonaffiliates to market to you


We don't share

To limit our sharing 

- Call (828) 254-1582 - our menu will prompt you through your choice(s)

Please note: 
If you are a new member, we can begin sharing your information 30 days from the day we sent this notice. When you are no longer our member, we continue to share your information as described in this notice. 

However, you can contact us at any time to limit our sharing. 

Call (828) 254-1582 

What We Do.

How does Arcade Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. The credit union does protect the members personal information as the files are encrypted and password protected.

How does Arcade Credit Union collect my personal information?
We collect your personal information, for example, when you 
- Open an account or apply for a loan
- Provide employment information or provide account
- information give us your contact information 

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. 

Why can’t I limit all sharing? 
Federal law gives you the right to limit only 
- Sharing for affiliates’ everyday business purposes- information about your creditworthiness
- Affiliates from using your information to market to you
- Sharing for
nonaffiliates to market to you 

State law and individual companies may give you additional rights to limit sharing. 

What happens when I limit sharing for an account I hold jointly with someone else? 
Your choices will apply to everyone on your account. 



Companies related by common ownership or control. They can be financial and non financial companies. 
- Arcade Credit Union has no affiliates 

Companies not related by common ownership or control. They can be financial and non financial companies. 
- Nonaffiliates we share with can include insurance companies, government agencies, plastic card processors (credit/debit/ATM), financial statement publishers or printers, mailhouse, data processors, and check/share draft 

Joint Marketing:
A formal agreement between nonaffiliated financial companies that together market financial products or services to you
- Our joint marketing partners include CUNA Mutual Group’s MEMBERCONNECT and Affinion Insurance Company. 

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